Terms & Conditions

1. Acceptance of Terms

By accessing or using the Axion Galaxy 360 platform ("Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all users, including healthcare organizations, providers, care professionals, and patients.

Your use of our Service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs your visit to our platform, to understand our practices.

2. Healthcare Services Disclaimer

Axion Galaxy 360 is a healthcare technology platform that facilitates communication and coordination between healthcare participants. We do not provide medical advice, diagnosis, or treatment. The platform is designed to support, not replace, the relationship between patients and healthcare providers.

• All medical decisions should be made in consultation with qualified healthcare professionals
• Emergency medical situations should be directed to emergency services (911)
• Information provided through the platform is for informational purposes only
• We do not guarantee the accuracy, completeness, or usefulness of any medical information

3. User Accounts & Responsibilities

To access certain features of the Service, you must register for an account. You are responsible for:

• Providing accurate, current, and complete information during registration
• Maintaining the security of your password and account
• All activities that occur under your account
• Immediately notifying us of any unauthorized use of your account
• Ensuring compliance with applicable healthcare regulations including HIPAA

Healthcare organizations are responsible for ensuring their authorized users comply with these Terms and applicable laws.

4. Privacy & Data Protection

We are committed to protecting your privacy and handling your data in accordance with applicable laws including HIPAA, GDPR, and state privacy regulations. Our Privacy Policy describes how we collect, use, and protect your information.

By using our Service, you consent to the collection and use of information as described in our Privacy Policy. We implement industry-standard security measures to protect sensitive health information.

5. Permitted Use & Restrictions

You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable federal, state, local, or international law or regulation
• Transmit any material that is unlawful, threatening, abusive, or offensive
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the Service or servers or networks
• Attempt to gain unauthorized access to any portion of the Service
• Use the Service for any competitive or commercial purposes without authorization
• Share protected health information outside of authorized care relationships

6. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Axion Galaxy 360 and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our Service may contain links to third-party websites that are not owned or controlled by Axion Galaxy 360.

You retain ownership of any content you submit through the Service, but grant us a license to use, store, and process such content to provide the Service to you and other users as appropriate.

7. Service Availability & Modifications

While we strive for 99.9% uptime, we do not guarantee uninterrupted or error-free operation of the Service. We reserve the right to:

• Modify or discontinue any aspect of the Service with reasonable notice
• Perform scheduled or emergency maintenance
• Update features, functionality, or user interface
• Establish limits on use or storage

For healthcare organizations, we will provide advance notice of significant changes that may impact clinical workflows.

8. Payment Terms

Certain features of the Service require payment. By subscribing to paid services, you agree to:

• Pay all applicable fees as described in your service agreement
• Provide current, complete, and accurate billing information
• Promptly update payment information if it changes
• Authorize us to charge your payment method for all fees incurred

Fees are non-refundable except as required by law or as explicitly stated in your service agreement.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AXION GALAXY 360 SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims under these Terms, including for any implied warranties, is limited to the amount you paid us to use the Service in the 12 months prior to the claim.

10. Indemnification

You agree to indemnify and hold harmless Axion Galaxy 360, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Service, violation of these Terms, or violation of any rights of another party.

11. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service following notification of changes constitutes acceptance of those changes.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at: